Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and other contact information when you contact our clinic, request information, submit an online form, or book an appointment.

We may also receive contact information that you choose to provide through our advertising forms on platforms such as Facebook and Instagram.

How We Use Your Information

We may use the information you provide to:

• Respond to your inquiries
• Contact you regarding appointment requests or appointment options
• Provide information about our clinic and services
• Manage communications related to your inquiry or appointment
• Improve our services and communications

Advertising and Online Services

We may use third-party services, including Meta (Facebook and Instagram) and Google, to advertise our clinic and understand the effectiveness of our advertising. These services may collect information according to their own privacy policies and technologies.

Information submitted through a Meta lead form may be provided to Care Plus Acupuncture & Rehab so that we can respond to your inquiry and contact you regarding clinic services or appointment options.

Protection of Personal Information

We take reasonable measures to protect personal information against unauthorized access, use, disclosure, loss, or misuse.

Sharing of Personal Information

We do not sell personal information. We may share information with service providers that help us operate our clinic, appointment systems, website, communications, or advertising, where reasonably necessary and subject to applicable privacy requirements.

We may also disclose information where required or permitted by law.

Health and Appointment Information

Information submitted through general website or advertising inquiry forms should not be used to provide urgent or emergency medical information. Detailed health information should be provided through the clinic’s appropriate appointment or patient communication processes.

Your Choices and Rights

You may contact us to ask questions about our privacy practices or to request access to or correction of your personal information, subject to applicable law.

Third-Party Services

Our website or communications may contain links to third-party services, including online appointment booking services. Those services may have their own privacy policies, and we encourage you to review them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Care Plus Acupuncture & Rehab

North Vancouver, British Columbia, Canada

Email: careplusacup@gmail.com